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The Australian Hairdressing Council
The Australian Hairdressing Council
Creating a feedback culture in your business
Feedback is one of the most undervalued and under utilised tools that a business leader has at their disposal. It's something that most of us dread - either receiving or providing feedback - and usually makes us tense up as we worry about what's coming.
Today we'll be talking about how to flip those negative connotations associated with feedback and instead create an effective 'feedback culture' in your business.
Our guest is AHC member Dwight Hodge, who is a hairdresser, salon owner, experienced business coach and now author. Dwight has co-authored a book with fellow business coach Shelley Flett entitled: "Feedback - Seek it, Give it, Connect with it", which was two years in the making and contains a host of great information not only for salon owners, but business leaders in general.
Dwight believes that effective feedback conversations can have so many benefits for a workplace, as done right it is a vital component in the growth and development of the individual and also the business. So if you'd like to learn about the three components to having effective feedback conversations, listen up!
To learn more about Dwight's new book on Feedback, visit: https://www.dwighthodge.com/